CTCHIEF RMS Benefits and Features

CTCHIEF is a powerful and comprehensive browser-based records management system that organizes, stores, and transmits secure law enforcement and public safety information. It can stand alone or interface with our Heartbeat CAD or any other CAD system. It streamlines your reporting process by managing the workflow, ensuring required incident reports get written and approved. Demographic information is entered just once, often in the CAD, and made available with a click when creating your report. DMV data can also be used to verify a person’s identity, or provide it to add to the master name index if not on file yet. eCitations, MMUCC crash reports, and statutory traffic stop “racial profiling” reports are automatically submitted to the state with no user managment required. CISS (Connecticut Information Sharing System) is fully integrated for automated and automatic early arrest reporting to the courts with no manual intervention. Monthly NIBRS (or UCR in the short term) report generation is a breeze. Fully automated, simply click a button to produce the output file, and email it to the state once a month. Great property logging and tracking is included. Booking and jail cell management is included. This is virtually all you need to run your department smoothly and efficiently.


  • For CT customers – hosted on servers located at CJIS, accessible via PSDN network and from mobile devices in the field for very low hardware maintenance cost.
  • Fully NIBRS and UCR compliant, fully CISS L1 compliant
  • Master Indices for People, Vehicles, Locations, Property and Organizations
  • Comprehensive and intuitive Workflow Management prevents missed or lost reports
  • Incident Reporting, integrated with CAD and NCIC/COLLECT data for quicker data entry
  • Case Management
  • eCrash Reporting (MMUCC v4 compliant, automatic submission to DOT)
  • eCitation (integrated with automatic submission to CT Infractions Bureau)
  • Arrest & Booking (with immediate and automatic CISS submission)
  • Bulk Arrest capabilities
  • Property & Evidence Management
  • Warrants
  • Field Interviews
  • Use of Force reporting
  • Photo Lineup Module
  • Training Module – keep track of your officer training
  • Comprehensive Queries and Management Reports
  • COLLECT Verification of Persons and Vehicles
  • Narrative Templates Capability
  • Data Sharing with other participating town
  • Integration with CISS, CAPTAIN, HeartbeatCAD and other third party CAD systems
  • Available in station and on mobile device terminals

Our CLients Love UsTestimonials